when i unplug my surface pro 3 it turns off and wont turn on

If you are having trouble with the USB-C port on your Surface or a USB-C adapter, here are some things you can try.įor some information about troubleshooting USB-C problems in general, see Fix USB-C problems in Windows. Surface Book 2 and later, all Surface Go models, Surface Laptop 3 and later, Surface Laptop Go, Surface Laptop Go 2, Surface Laptop Studio, Surface Laptop SE, Surface Pro 7 and later, Surface Pro 7+, Surface Pro X, and Surface Pro X Wi-Fi, Surface Studio 2 and later.

Next, choose Power Options and then click on Change plan settings.The steps on this page apply to the following devices:.

Inside the Control Panel window, click on Hardware and Sound.

Type control in the text field of the dialog box and hit Enter.

Press Win + R simultaneously to open a Run dialog box.

To do that, you can double-check your PC's hibernation habits by going into the power settings of the Control Panel: And this means that some fixes for a PC that turns off when it goes to sleep won't work, because it's not actually turning off in the first place.Īs such, it's a good idea to double-check that your PC isn't going into hibernation. The only way you can wake it back up is by pressing the power button.īecause of this, some users get the impression that their PC automatically turns off mid-sleep, when in fact it's just hibernating. A computer in hibernation will act very similarly to a PC that's turned off for example, you can't wake it by wiggling the mouse or pressing a key on the keyboard. Some PCs are set up to go into hibernation after they've been in sleep mode for a set time.

If this scenario is applicable, you can switch to a different power plan to fix the problem. Power plan: A setting in your chosen power plan might also be forcing the PC to shut down.This mode looks almost identical to a turned-off computer, which causes people to erroneously think their PC keeps turning off. Hibernation mode: This mode puts your open documents and applications on the hard disk and switches your computer off.Outdated or corrupt drivers: If the relevant drivers installed on your PC are outdated or corrupt, they will become incompatible with the system and fail to do their jobs properly.Problematic power settings: The power settings of your operating system might be configured incorrectly, causing your PC to switch off instead of going into Sleep mode.Here are some potential reasons why this might be happening: The issue under discussion is typically caused when the users try to switch to the Sleep mode but their PC shuts down instead. Why Does a Windows PC Shut Down Instead of Going to Sleep? With this guide, we will examine this issue more deeply and explore some troubleshooting methods other users have found successful. However, some Windows 11 users have reported that their computers shut down instead of going into sleep mode.

When i unplug my surface pro 3 it turns off and wont turn on